March 19, 2017

Support

If you need any assistance, we are here to help!

Pre and post-sales support is vital for effective software implementation. Armed with this principle, our team of adequately trained and highly focused personnel strive to ensure that our customers are constantly happy with our software solutions. Our excellent support services can tackle any kind of technical issues faced by your enterprise. The various support services offered by Amba Infotech has been featured below:

  • Pre Sales Support – In the event, you wish to know any further details or would like to take an online walk-through of any of our solutions, please click here to schedule an appointment.

  • Post Sales Support – All our existing customers can avail of pre-arranged free online support by downloading our small support utility component once. To request for  free online support, please click here.

  • Training We take the special care in ensuring that our customers use our software solutions to its full potential. We strive to achieve this by scheduling a free session of online training to our customers after the purchase has been made. Additionally, user friendly manuals are also available to the customer during trial and post purchase. Repeat training and site training are also available at a very minimal cost. If you wish to request for training, click here.

  • Product Customizations We also carry out product customizations that explicitly adhere to your business specifications, after careful speculation and cost-benefit analysis. If you wish to request for product customizations, click here.

  • Report Customizations All our products contains exhaustive standard reports that can feature your company logo. However, we also provide customizations of standard reports at 25 USD per report per instance. New reports developments are available at an additional cost. If you wish to request for report customizations, click here.

  • Annual Maintenance Contract – We offer Annual Maintenance contracts for all our software products, which includes live support over the internet or personnel visits from our customer support team. If you wish to sign up for an annual maintenance contract with us, click here.

  • Purchase additional Licenses – If you wish to purchase additional licenses for any of our products, click here.

  • Custom Software Projects – We also offer customized software development and take on IT projects on a turn key basis. If you have any enquiries or proposals for custom software projects, click here.